Our Team
Alice Costa
Guest Experience Specialist
With a sharp eye for detail and a natural ability to simplify complex plans, Alice Costa plays a key role in making every experience with Yes, You Deserve feel effortless from the very beginning.
Alice supports guests throughout the planning process, helping organize itineraries, clarify options, and ensure nothing important is overlooked. She has a structured, thoughtful approach, but always communicates with warmth, patience, and clarity. Guests often describe interactions with Alice as reassuring and efficient, especially when they are navigating many decisions at once.
Her strength lies in consistency. Every message is clear. Every follow up is timely. Every detail is checked. Whether guests are comparing options, adjusting plans, or simply looking for guidance, Alice makes sure they feel supported and confident at every step.
Behind the scenes, she helps keep the entire experience flowing smoothly, working closely with the team to ensure what is planned is exactly what is delivered. Her role may not be visible during the tour itself, but her presence is felt in how seamless, organized, and stress free the experience feels for every guest.
Alice is part of what allows Yes, You Deserve to operate at a high standard without losing the human touch that defines the brand.